Performance has been stable for the last hour. Please let us know if you notice any further issues. Thanks for your patience and quick reporting today!
Posted Jul 22, 2021 - 12:16 EDT
Monitoring
We are getting reports that things appear to be back to normal. We will continue to monitor the situation and investigate what happened.
Posted Jul 22, 2021 - 11:06 EDT
Investigating
We are currently investigating reports of 504 gateway time-out errors and elevated response times.
Posted Jul 22, 2021 - 10:52 EDT
This incident affected: Knowledge Bases, Web Application, and API.