All Systems Operational

About This Site

Here you'll find real-time and historical data on KnowledgeOwl outages and other incidents. If there are service interruptions, we will post updates here.

We use Pingdom for uptime and performance monitoring. Pingdom will automatically update this page, and alert our team, if it detects an issue.

Note: For the most accurate uptime calculations, visit our Pingdom status page: http://stats.pingdom.com/jtwdk4im0hhg

Uptime over the past 90 days. View historical uptime.
Knowledge Bases Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
API Operational
Server Host Operational
File Storage Operational
File and Resource CDN Operational
Outgoing Email Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Schedule maintenance and downtime Apr 22, 2026 23:00 - Apr 23, 2026 00:00 EDT

KnowledgeOwl will be undergoing scheduled maintenance and downtime for approximately one hour.
Posted on Apr 01, 2026 - 10:15 EDT
Apr 4, 2026

No incidents reported today.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Unsafe files warning from Microsoft Defender SmartScreen
Postmortem - Read details
Apr 1, 19:07 EDT
Resolved - This incident has been resolved. Microsoft has reviewed and unflagged our file library. Files uploaded to KnowledgeOwl should no longer be marked as unsafe in Microsoft Edge.

If you are still experiencing issues, please contact support.
Apr 1, 18:39 EDT
Identified - This issue is limited to Microsoft Edge. Someone flagged a file uploaded to a KnowledgeOwl trial account as phishing, which has since been resolved with AWS (the file and trial account were deleted). However, Microsoft Edge is now flagging all files uploaded to KnowledgeOwl as unsafe. We've submitted a report to Microsoft requesting a review. In the meantime, Edge users can help by reporting the site as safe.
Apr 1, 17:21 EDT
Investigating - We are investigating reports of files being marked as unsafe by Microsoft Defender SmartScreen. We are working on a fix.
Apr 1, 16:40 EDT
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

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