Slowness in the app and kbs

Incident Report for KnowledgeOwl

Resolved

We have been monitoring the system and the issue appears to be resolved.

Posted Aug 02, 2019 - 17:53 EDT

The system appears to be recovering and speeds are coming back to normal. We are continuing to monitor the situation.

Posted Aug 02, 2019 - 15:51 EDT

We are investigating reports of extreme slowness loading pages in the application and knowledge bases.

Posted Aug 02, 2019 - 15:42 EDT

This incident affected: Knowledge Bases and Web Application.