Slowness in the app and kbs

Incident Report for KnowledgeOwl

Resolved

We have been monitoring the system and the issue appears to be resolved.

Posted about 2 months ago. Aug 02, 2019 - 15:53 MDT

Monitoring

The system appears to be recovering and speeds are coming back to normal. We are continuing to monitor the situation.

Posted about 2 months ago. Aug 02, 2019 - 13:51 MDT

Investigating

We are investigating reports of extreme slowness loading pages in the application and knowledge bases.

Posted about 2 months ago. Aug 02, 2019 - 13:42 MDT

This incident affected: Knowledge Bases and Web Application.