504 Gateway Time-out Errors

Incident Report for KnowledgeOwl

Resolved

Resolution was successful. No new incidents reported.
Posted Nov 18, 2019 - 15:58 EST

Monitoring

The errors appear to have stopped and users should be able to save again. We will continue to monitor as we investigate the root cause.
Posted Nov 18, 2019 - 09:40 EST

Investigating

We are receiving reports of some users being unable to save articles. We are investigating and will report back asap.
Posted Nov 18, 2019 - 09:31 EST
This incident affected: Web Application.